Senior Product Manager - Exchange (Mobile App Experience)

Drive product initiatives from inception to execution for a global platform. Collaborate with engineers, designers, and other teams to launch impactful features and products.

Overview

Department

Product

Job type

Full time

Compensation

Salary not specified

Location

Singapore, Southeast Asia

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Requirements

At least 4 years of product management experience, with strong working knowledge of Crypto trading / exchange platforms

A data-informed work style, viewed through a compassionate lens of the user

A passion for building delightful customer-facing products and experiences

Experience shipping and iterating on successful Software or Financial products at scale

Demonstrated leadership, taking initiative and producing results

Positive, can-do attitude with the ability to connect well with Designers, Engineers, QA, Marketing, Growth, CRM, Compliance, Legal

Overcommunicator; highlighting key information and being to the point

Understanding of API usage

Diligent and open to learning new things

Bring humility to your work and how you work with others

Good aptitude for understanding technical concepts and applying them is preferred

Responsibilities

Lead, plan, execute and maintain the Exchange’s Experience roadmap, focusing on:

A. World-Class Leading User Experience: Build, iterate and optimize best-in-class trading UX/UI and workflows for the advanced retail trader segment. Be multi-channel capable - synergising mobile app and website experiences with a primary focus on mobile app

B. Data-Driven Decision Making: Setup event tracking to enable funnel analytics and CRM capabilities. Enrich funnel metrics to breakdown effectiveness of strategies at each stage of funnels. Create dashboard views to provide analytical insight on product performance

C. Drive Value Throughout the Organisation: Retail Product Suite - Spot and Derivatives trading, Trading Bots, Staking, Supercharger, Trading Arena and more

Feature and Product Definition: Define features and product outcomes by leading and actively documenting detailed product specifications and requirements (acceptance criteria). Weigh necessary trade-offs for optimal outcomes

Collaboration with Feature Teams: Provide product outcome direction, manage 1 or more feature teams. Lead and direct the vision of your feature team(s), pushing for continuous improvement. Adhere to Scrum model (LeSS)Join forces with delivery management (Scrum Master) to optimise resource throughput. Work closely with lead engineers to develop technical solutions. Share guidance with QA engineers to ensure comprehensive test plans

Own the Product: Co-manage the roadmap backlog, owning the product areas you build with the team. Own and ship products / features in a timely manner. Dogfood your product / feature and find ways to improve on it

Engagement with Business and Sales Teams: Facilitate user studies through client meetings and interviews for product feedback. Iterate on feedback to ensure user needs are captured and prioritized appropriately. Collaborate with Marketing, Growth and CRM teams to drive successful product adoption

Market Awareness: Stay close to market and industry trends

Cross-Functional Representation: Represent the domain in communications with cross-functional teams