Senior Product Manager - Exchange (Mobile App Experience)

Our Product Management team is seeking a Product Manager/Senior Product Manager to drive product initiatives from inception through execution. This role offers a unique opportunity to architect and manage an industry-changing platform, impacting how people manage their money globally while collaborating with diverse cross-functional teams.

Overview

Department

Product

Job type

Full time

Compensation

Salary not specified

Location

London, United Kingdom, Western Europe

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About Our Product Management Team

Our Product Management team drives product initiatives from inception, roadmap prioritisation through to execution, makes impacts and launches products / features across our global footprint. We collaborate closely with engineers, designers, analysts, marketers, and other cross-functional team members to ship remarkable features and products.

Job Responsibilities

Lead and maintain the Exchange's Experience roadmap with a focus on world-class leading user experience: Build, iterate, and optimize best-in-class trading UX/UI and workflows for the advanced retail trader segment. Be multi-channel capable, synergizing mobile app and website experiences with a primary focus on the mobile app.

Drive data-driven decision making: Setup event tracking for funnel analytics and CRM capabilities. Enrich funnel metrics to break down effectiveness of strategies at each stage, and create dashboard views for analytical insight on product performance.

Drive value throughout the organization: Focus on the Retail Product Suite including Spot and Derivatives trading, Trading Bots, Staking, Supercharger, Trading Arena, and more.

Define features and product outcomes by leading and actively documenting detailed product specifications and requirements (acceptance criteria), weighing necessary trade-offs for optimal outcomes.

Collaborate effectively with feature teams: Provide product outcome direction and manage one or more feature teams. Lead and direct the vision of your feature team(s), pushing for continuous improvement. Adhere to Scrum model (LeSS) and join forces with delivery management (Scrum Master) to optimize resource throughput. Work closely with lead engineers to develop technical solutions and share guidance with QA engineers to ensure comprehensive test plans.

Own the product end-to-end: Co-manage the roadmap backlog, owning the product areas you build with the team. Own and ship products/features in a timely manner, and 'dogfood' your product/feature to find ways to improve it.

Engage with Business and Sales teams: Facilitate user studies through client meetings and interviews for product feedback. Iterate on feedback to ensure user needs are captured and prioritized appropriately. Collaborate with Marketing, Growth, and CRM teams to drive successful product adoption.

Maintain market awareness: Stay close to market and industry trends.

Provide cross-functional representation: Represent the domain in communications with cross-functional teams.

Job Requirements

At least 4 years of product management experience, with strong working knowledge of Crypto trading / exchange platforms

A data-informed work style, viewed through a compassionate lens of the user

A passion for building delightful customer-facing products and experiences

Experience shipping and iterating on successful Software or Financial products at scale

Demonstrated leadership, taking initiative and producing results

Positive, can-do attitude with the ability to connect well with Designers, Engineers, QA, Marketing, Growth, CRM, Compliance, Legal

Overcommunicator; highlighting key information and being to the point

Understanding of API usage

Diligent and open to learning new things

Bring humility to your work and how you work with others

Good aptitude for understanding technical concepts and applying them is preferred