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Senior/ Product Manager (Loyalty)

Crypto.com
Singapore
Full time
Hybrid

Overview

Department

Product

Job type

Full time

Compensation

Salary not specified

Location

Singapore

Company size

Mature [ 50+ employess ]

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This role involves developing and leading the strategic roadmap for loyalty and rewards products, aligning with business objectives and collaborating with cross-functional teams for successful product delivery.

Requirements

  • 4+ years of product management experience, ideally with a focus on loyalty, rewards, or customer engagement programs
  • Strong track record of launching and iterating on consumer-facing products at scale
  • Data-oriented mindset with the ability to translate insights into actionable product strategies
  • Exceptional communication skills and the ability to work cross-functionally with diverse teams
  • Proven ability to balance customer needs with business goals in a fast-paced environment
  • Knowledge of crypto or fintech industries is an advantage but not required; a passion for the future of loyalty in digital finance is key
  • A proactive, solutions-oriented attitude with a desire to innovate and improve the customer experience

    • Responsibilities

  • Develop and lead the strategic roadmap for our loyalty and rewards products, ensuring alignment with overall business objectives
  • Drive the full product lifecycle from concept to launch, collaborating with engineering, design, analytics, and marketing teams to ensure timely and successful delivery
  • Continuously gather user feedback and analyze program performance to inform feature enhancements and new product development
  • Stay ahead of market trends and competitive offerings to ensure our loyalty programs are innovative and deliver high value to users
  • Manage and optimize existing loyalty features while exploring new opportunities for growth and improvement
    • Company
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