Senior Product Manager, Payment

As a Senior Product Manager, you will discover new markets and innovate products to address needs, specifically defining and scaling OKX's global payment systems. This involves managing product roadmaps, user experience, and integrations with local and international payment providers, while proactively managing associated risks and driving growth.

Overview

Department

Product

Job type

Full time

Compensation

Salary not specified

Location

Hong Kong, East Asia

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About OKX

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.

We are a leading crypto exchange and the developer of our Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). We are also a trusted brand for hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for everyone.

We are part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products including our exchange, Wallet, and OKLink.

About the Team

Product managers are the CEOs of their areas of focus. We develop growth-focused product strategies, manage cost/profitability and then deliver powerful strategies that guide customers through simple transaction workflows. We are building an integrated and beautiful crypto-finance experience for mobile and web. Product managers collaborate across business units and align user research, design and UX writing, brand and marketing, technical project management and engineering, testing, data, compliance and legal teams. We are a multi-cultural and decentralized team with a deep passion for bitcoin, crypto and Defi. We are objective oriented and everyone contributes to data analysis to drive business growth.

About the Opportunity

As the Product Manager, you will act as an internal champion to build consensus and influence senior management for new product ideas. You will identify, define, implement and instrument market research, product design, product implementation and product release processes. You’ll be joining our growing product team to help define the future of our company and product. If you are an entrepreneurial product leader, who doesn’t hesitate to propose bold ideas and roll up your sleeves to put them into action, this role will be a great fit for you.

Key Responsibilities

Be the owner of your payment products (ACH, Cards, Wire, SEPA, FAST, PIX, etc), you truly own it!

Define & drive every aspect of your product from developing the roadmap/backlogs/iterations in order to hit your goals & KPIs

Outline features, technical integration requirements, work with your squad of product designers, content writers, data analysts and engineers to bring your product to life

You verify your squad deliverables, align your customer support teams including all key stakeholders for any feature release/announcements to your retail users

Manage your product dashboard by tracking all your product data metrics

Drive adoption, usage of your products working closely with marketing, risk teams, keep close eye on customer frictions and voice of customer to optimize your product experience

Ensure that there are effective internal tools in place for any new product launch

What We Look For In You

Product management experience in the payments space with past experience in payments clearing, settlement and fiat custody

Visionary for trending and future crypto market needs and payments industry changes

Product innovator that can achieve business goals with unique product offering and business models

Previous experience designing and building payments systems and understanding of risk management associated with these payment options

Entrepreneurial mindset: Experience working in a fast-paced environment with competing resources and priorities. Opinionated and willing to make calls with limited information. Ability to navigate through ambiguity to advocate for resources

Excellent written and verbal communications skills; ability to translate strategy into clear and actionable plans for product development, engineering, design and marketing

Technical, comfortable with delving into the product, the platform and the implementation details. Able to engage with engineering beyond just product and user experience needs; willing to roll up sleeves and design scalable and extensible solutions

Metrics driven with proficiency in identifying, defining, tracking and acting upon metrics Experience identifying KPIs and working with engineering and analytics on instrumentation and monitoring

Familiarity with cryptocurrency exchanges and passion for crypto and blockchain innovations

Bachelor's degree in Computer Science, Engineering, or a related technical discipline

Nice to Haves

Past experience working with payments systems or crypto platforms is strongly preferred

Perks & Benefits

Competitive total compensation package

L&D programs and Education subsidy for employees' growth and development

Various team building programs and company events

Wellness and meal allowances

Comprehensive healthcare schemes for employees and dependants

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