Senior Product Manager - Risk Platform

Our vision is building a world-class, smart, and scalable risk service that will prevent, detect, and respond to fraud, aiming to improve business revenue, reduce user friction, and enhance user trust. As the leader of this initiative, you will own and build fraud risk systems and manage the roadmap to enable legitimate customers to gain access to a wide array of crypto assets.

Overview

Department

Product

Job type

Full time

Compensation

Salary not specified

Location

Hong Kong, East Asia

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About OKX

At OKX, we believe that the future will be reshaped by crypto, ultimately contributing to every individual's freedom. We are a leading crypto exchange and the developer of OKX Wallet, providing millions access to crypto trading and decentralized crypto applications (dApps). We are also a trusted brand for hundreds of large institutions seeking access to crypto markets, safe and reliable, backed by our Proof of Reserves.

Across our multiple offices globally, we are united by our core principles: 'We Before Me', 'Do the Right Thing', and 'Get Things Done'. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.

OKX is part of OKG, a group that brings the value of Blockchain to users around the world through leading products like OKX, OKX Wallet, and OKLink.

About the Risk Function

The Risk function at OKX is responsible for the overall risk and fraud prevention culture at the company. We’re a team of risk-minded problem solvers who advise the business on regulatory obligations and enterprise risk. We’re deeply committed to moving the needle on risk standards for the crypto industry, building products in a compliant way, and protecting the company from financial, regulatory, and reputational risks. Our team consists of seasoned risk professionals who are based across our global offices.

What You'll Be Doing

Drive risk product / business to world-class, aligning risk product initiatives and development with business, engineering, and risk strategy teams to balance financial losses, customer experience, and business growth

Lead product roadmap, strategy, and execution of the Risk Platform; develop and champion product features including decision engine and feature stores to empower data strategy & data science teams for implementing decision strategies and preventing financial losses due to scams, ATO, and other fraud activities

Lead ML/AI model projects as the foundation of the Risk Platform; work with data science, data analyst, ML engineering, and development teams to build, implement, monitor, and constantly improve model services

Be highly adaptive and comfortable dealing with ambiguity. Be highly data-driven in product & business decision-making processes

Be passionate about customer experience; always driven to seek customer feedback and obsessed with customer experience improvement & optimization

Define and monitor all levels of metrics to measure product success; drive epic and sprint level prioritization and product backlog grooming

Exhibit strong and positive collaboration skills to lead and drive the entire product research, design, and development process with cross-functional stakeholders

What We Look For In You

Master’s degree in Statistics, Mathematics, Computer Science, Economics, Engineering or other quantitative discipline. Bachelor’s degree with significant relevant experience will be considered

5+ years of product management experience in the risk management area, familiar with risk decision engines, modeling services, risk analytics tooling

Ability to translate product strategy into detailed requirements, and communicate the requirements clearly to cross-functional teams, including engineering, business, partnership, operation, and merchant tech; solid technical background with understanding and hands-on experience in software development

High proficiency delving into the technical product, system, and implementation details. Able to engage with engineering beyond just product and user experience needs; willing to design scalable and extensible solutions

Proven track record of managing all aspects of a successful product throughout its lifecycle, including product research, design, delivery, and launch

Data oriented - identifying, defining, tracking, and acting upon impact metrics. Experience identifying KPIs and working with engineering and analytics on instrumentation and monitoring

Experience leading cross-functional teams to deliver complex projects with multiple dependencies and constraints in a highly dynamic environment

Nice to Have

Past experience in AI and machine learning

Crypto/Blockchain experience or a passion for Bitcoin, crypto, Defi and blockchain technology

Fluent in Mandarin and English

Perks & Benefits

Competitive total compensation package

L&D programs and Education subsidy for employees' growth and development

Various team building programs and company events

Wellness and meal allowances

Comprehensive healthcare schemes for employees and dependants

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