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UX Content Strategist

OKX
Singapore
Full time

Overview

Department

Product

Job type

Full time

Compensation

Salary not specified

Location

Singapore

Company size

Mature [ 50+ employess ]

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As a Content Designer, you are the bridge between our users and our products. Your expertise in crafting clear, concise, and accurate content transforms complex product features into intuitive experiences.

Requirements

  • At least 5 years of content writing or UX writing and content design or content strategy experience
  • Bachelor's degree (or higher) in English, Language Studies, Journalism, Communications, Translations or Interpretation or related fields
  • Strong interpersonal and communication skills, and outstanding ability to write in English at a near-native level
  • Proven experience in various forms of writing, such as content strategy, UI copy, microcopies and user education
  • Experience in creating style guides, content framework, and working with diverse or global teams
  • Proactive problem-solving skills, with a focus on identifying and addressing issues in a timely manner
  • Deep commitment to enhancing user experience, prioritizing user needs and insights into content creation

    • Responsibilities

  • Craft clear, concise, and user-centered content for digital products, including UI text, microcopy, error messages, tooltips, and onboarding flows, ensuring a seamless and intuitive user experience.
  • Collaborate closely with product managers, product designers, UX researchers, and developers to understand user needs, product goals, and technical constraints, and deliver content that enhances functionality and usability.
  • Develop content strategies that align with the company’s brand voice and tone, driving consistency across platforms and products, while adapting to different user personas, use cases, and business needs.
  • Conduct user research, A/B testing, and content audits to analyze the effectiveness of content, gather insights, and iterate on content solutions to improve user engagement and satisfaction.
  • Create and maintain content guidelines, style guides, and best practices to ensure a cohesive content experience across multiple teams and projects, fostering alignment and scalability.

    • Benefits

  • Competitive total compensation package
  • L&D programs and Education subsidy for employees' growth and development
  • Various team building programs and company events
  • Wellness and meal allowances
  • Comprehensive healthcare schemes for employees and dependants
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