UX Expert Crypto Exchange

A leading cryptocurrency platform seeks a UX expert to design and optimize onboarding workflows, ensuring a seamless experience across mobile apps and websites for retail, VIP, and institutional users.

Overview

Department

Product

Job type

Full time

Compensation

Salary not specified

Location

Global

Resume Assistance

See how well your resume matches this job role with our AI-powered score. By uploading your resume, you agree to our Terms of Service

Click to upload

or drag and drop

pdf, doc, or docx (max. 10MB)

Ready to apply?

You're one step away - it takes less than a minute to upload your resume

Requirements

A minimum of 5 years in product management; experience in cryptocurrency trading or exchange platforms is highly desirable.

At least 2 years of experience in Growth or CRM initiatives.

A strong data-driven approach, paired with deep empathy for users.

A keen interest in creating seamless onboarding experiences.

Adaptability to work on various Exchange-related projects as needed.

A proven track record of delivering and improving successful software or financial products.

Strong leadership skills with a history of taking initiative and achieving results.

A positive attitude and excellent interpersonal skills to collaborate with cross-functional teams.

Excellent communication skills, with the ability to convey key information clearly and concisely.

Responsibilities

Design and optimize intuitive onboarding workflows that set the standard for cryptocurrency trading.

Ensure a seamless experience across mobile apps and websites, unifying onboarding for retail, VIP, and institutional users where appropriate.

Build connections between the Exchange and the company's other products for a cohesive user journey.

Implement event tracking to unlock funnel analytics and CRM insights.

Create dashboards that reveal user engagement patterns and areas for improvement.

Partner with Growth and CRM teams to launch targeted campaigns that boost conversion and retention.

Develop creative strategies, such as promotions or referral programs, to attract and engage users.

Lead feature definition, crafting detailed specifications and success criteria.

Make informed trade-offs to balance impact, feasibility, and timelines.

Work closely with engineers, designers, and QA to bring the product vision to life.

Guide technical solutions and ensure comprehensive testing.

Co-manage the product roadmap and backlog, delivering features on time.

Actively use and test the product to identify opportunities for enhancement.

Conduct user studies, client meetings, and interviews to gather actionable feedback.

Work closely with Marketing, Growth, and Sales teams to drive adoption and satisfaction.

Stay informed about market trends and competitors to keep the Exchange competitive.

Act as the representative for the domain, aligning cross-functional teams around shared goals.