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Quality Assurance Manager (Crypto.com APP)

Crypto.com
We are looking for a Quality Assurance Manager to lead the QA team, ensuring delivery of high-quality software products that meet customer expectations and industry standards. This role involves strategic thinking, hands-on testing, and collaboration across cross-functional teams to define quality strategies and drive continuous improvement.

Overview

Department

Quality Assurance

Job type

Full time

Compensation

Salary not specified

Location

Shenzhen, China

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About the Role

As QA Manager, you will lead the Quality Assurance team to ensure the delivery of high-quality software products that meet customer expectations and comply with industry standards. This role requires strong leadership, strategic thinking, and hands-on experience in software testing and quality processes. You will collaborate across cross-functional teams to define quality strategies, enforce best practices, and drive continuous improvement.

Key Responsibilities

  • Lead, mentor, and manage the QA team, fostering a culture of quality, collaboration, and innovation
  • Develop and execute comprehensive test strategies and quality plans aligned with organizational goals
  • Oversee the planning, design, and execution of various types of testing, including functional, regression, performance, security, and automation testing
  • Collaborate closely with Product, Development teams to integrate quality practices into the development lifecycle
  • Define QA metrics, monitor test coverage, defect rates, and test execution to measure quality and identify areas for improvement
  • Drive the adoption and improvement of test automation frameworks and tools to accelerate testing cycles and improve accuracy
  • Establish and enforce standard testing methodologies, policies, and documentation best practices
  • Manage QA resources, including recruitment, training, and performance evaluation
  • Coordinate with stakeholders to prioritize testing efforts based on risk, impact, and business needs
  • Lead efforts for CI/CD pipeline integration, ensuring automated testing supports agile development and frequent releases
  • Stay current with emerging QA trends, tools, and technologies to continuously enhance the team’s capabilities
  • Handle escalations related to quality issues and participate in root cause analysis and corrective actions
  • Required Qualifications

  • Experience with test automation frameworks and scripting languages (Python, Java, JavaScript)
  • Knowledge of blockchain and cryptocurrency application testing is advantageous
  • Familiarity with cloud platforms and containerized environments
  • Strong analytical, problem-solving, and decision-making skills
  • Strong verbal and written communication skills in English & Chinese is a must
  • Benefits & Culture

  • Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team
  • Transformational and proactive working environment. Empower employees to find thoughtful and innovative solutions
  • Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth
  • Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another
  • One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet
  • Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up
  • Aspire career alternatives through us - our internal mobility program offers employees a new scope
  • Work Perks: Visa card provided upon joining
  • Competitive salary
  • Attractive annual leave entitlement including: birthday, work anniversary
  • Our benefits packages vary depending on region requirements, you can learn more from our talent acquisition team
  • About Crypto.com

    Founded in 2016, Crypto.com serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.

     

    Learn more at https://crypto.com.

    Equal Opportunity & Privacy

    Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. We value diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.

     

    Personal data provided by applicants will be used for recruitment purposes only.

     

    Please note that only shortlisted candidates will be contacted.

    AI in Hiring Disclaimer

    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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